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Digital skills

Digital skills help learners use workplace systems safely and independently.

Brief introduction

Digital skills help learners use workplace systems safely and independently.

Learning objectives and skills

Navigate a system, complete forms and consider information quality, privacy and security.

Workplace examples

Use GPS, digital ticketing, time registration or an online incident form.

Teaching approaches

Demonstrate one task at a time. Use safe practice data and let learners try independently. Discuss critical thinking and source evaluation.

Why it matters at work

Most workplaces use digital systems for planning, recording and communication.

Six workplace situations

Common misconceptions

  • “Smartphone = digital competence.” Workplace systems demand more.
  • “Digital is always right.” Records need checking.

How the skill can be developed

Demonstrate one task at a time, use practice data and let learners try for themselves.

Official learning objectives at HK-dir (Norwegian)

Related resources

View all resources
Exercise

Teaching activities

Understand and complete a digital form

Participants interpret a workplace message, complete a simulated digital form, identify conflicting information and review their entries.

Digital skillsReadingWritingCritical thinking
Occupation
Construction worker
Duration
45–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
External link

Digital learning resources

FLIGHT – Romance scam (video)

A video from Prios Kompetanse about romance scams, where someone builds a fake online relationship to obtain money. Works as an opener for discussing critical thinking, fraud and safe financial choices. External resource on YouTube.

Critical thinkingDigital skills
Occupation
Duration
Short session
Level
All levels
Language
Worksheet: Norwegian
YouTubeNO
Open resource
Exercise

Teaching activities

Numbers in everyday work

Participants read prices, calculate discounts, check a receipt and explain how they found the answers.

NumeracyReadingDigital skillsCritical thinking
Occupation
Retail Store Assistant
Duration
50–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Can we trust the information?

Participants compare three fictional messages, distinguish claims from documentation and write a neutral, responsible message.

Critical thinkingReadingWritingDigital skills
#Source criticism and information evaluation#Media literacy
Occupation
Secretary
Duration
50–60 minutes
Level
Approximately levels 2–3
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
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