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Utdanning.no – Hairdresser
Occupational description from utdanning.no. Provides occupational context for teaching.
Reading
Utdanning.noNO
Open resourceHairdresser
Hairdressers work with hair care, customer service and various services related to hair and styling.
Hairdressing and personal servicesDraft – pending professional validationVersion 0.1 · last reviewed 2026-10-09
ReadingWritingNumeracyOral communicationDigital skillsCritical thinking
The occupation and work tasks
The work requires good communication skills, understanding product information, using numbers and time, and handling customer information. Digitalisation has made electronic appointment booking, payment systems, product information and digital customer communication important parts of many hair salons. Basic skills are particularly relevant for understanding customers’ wishes, communicating information clearly, managing time and prices, and using digital tools responsibly.
Typical work tasks
- Read appointment bookings and customer messages.
- Understand product labels and information.
- Communicate with customers and colleagues.
- Plan and understand time use.
- Use digital booking and payment systems.
- Record relevant customer information.
- Find and check information about products and services.
Developments affecting the occupation
- Digital booking and customer systems
- AI-generated images and visualisations
- Social media and digital customer communication
Basic skills in the workplace
Norway officially defines five basic skills. Critical thinking is an additional competence area adopted by Prios. Tasks are typical examples, not mandatory requirements or fixed frequencies.
Understand information about customers, products, appointments and work tasks.
About the skillDaily tasks
- Read appointments and customer messages.
- Understand product labels and information.
- Find information in digital booking systems.
Regular tasks
- Read updated product descriptions.
- Understand information about prices and services.
- Find information in relevant guides.
Occasional tasks
- Read information about new products.
- Get to know new digital systems.
- Assess information from professional sources.
Resources for this skill
AI and new technology
The portal provides no treatment procedures, chemical formulas or hair colouring instructions. Customer photos and personal data must not be shared with unauthorised AI services. Supplementary topic linked to digital skills and critical thinking – not an official basic skill.
Digital booking systems, customer information and social media are important in many hair salons. AI can also be used for general text writing and visualising possible hairstyles. Employees can benefit from understanding the possibilities and limitations of the technology, particularly regarding realistic expectations and privacy.
Understanding the systems
Digital tools provide information that must be read and understood correctly.
Checking the information
Automated and AI-generated information can contain errors and must be checked.
Asking when in doubt
Unclear or missing information is clarified with the person responsible.
1. Digital booking and customer systems
Find and change a fictional appointment in a digital schedule.
2. AI-generated images and visualisations
Is an AI-generated hairstyle image realistic?
3. Digital customer communication
Write a clear and polite fictional customer message.
4. Source criticism, media literacy and privacy
Assess a product claim from social media.
Suggested learning outcomes
- Understand and use relevant digital information.
- Assess whether AI-generated images are realistic.
- Identify misleading product claims.
- Understand why customer photos and personal data must not be shared with unauthorised AI services.
Teaching cases
Practical teaching resources for this profile will be added later.
Related resources
External link
External resources
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Teaching activities
Check the source before sharing
Source criticism online: check sender, date and purpose before using or sharing information.
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#Source criticism and information evaluation#Media literacy
Teaching example from PriosNO / EN
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Check the AI answer
Evaluate whether AI-generated information is correct and relevant before using it at work.
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Teaching example from PriosNO / EN
Open resourceHow to use this profile when planning teaching
The occupational profile supports the planning of basic skills training. It is not a vocational training course.
- 1
Identify relevant workplace tasks
Choose tasks from the profile that participants recognise from their own working day.
- 2
Discuss participants' previous experience
What do participants already know and do? Many are experienced in their occupation.
- 3
Identify basic skill needs
Clarify where participants find reading, writing, numeracy, oral, digital or critical thinking challenging.
- 4
Select relevant learning objectives
Describe what the participant should be able to do better – in basic skills, not in the occupation itself.
- 5
Choose practical teaching cases and resources
Use the cases and resources in the profile as a starting point for practical exercises.
- 6
Adapt activities to participants' levels
Make tasks simpler or more demanding depending on participants’ skills.
- 7
Reflect on learning outcomes
Talk with participants about what they now handle better at work.
Questions for planning
- Which tasks in the profile do participants recognise?
- Which skill would be most useful in their working day?
- How can the cases be adapted to participants’ levels?