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Reading helps learners understand and use workplace information. Start with texts they encounter at work.

Brief introduction

Reading helps learners understand and use workplace information. Start with texts they encounter at work.

Learning objectives and skills

Identify the main message, find details and check whether information is relevant and current.

Workplace examples

Read a timetable, a safety instruction or a cleaning product label.

Teaching approaches

Read short texts together. Highlight key words, discuss symbols and invite learners to explain the meaning in their own words.

Why it matters at work

Working life is full of text: messages, schedules, routines, forms and screens. Reading makes it possible to act independently and safely.

Six workplace situations

Common misconceptions

  • “Reading is only long texts.” Much workplace reading is short messages, tables and symbols.
  • “If you’ve read it, you’ve understood it.” Clarifying and checking are part of good reading.

How the skill can be developed

Use real workplace text types, read together and practise strategies such as skimming, scanning and comparing.

Official learning objectives at HK-dir (Norwegian)

Related resources

View all resources
Exercise

Teaching activities

Understand a workplace message

A practical reading and writing exercise in which learners find information, compare details and formulate a question when something is unclear.

ReadingWritingCritical thinking
#Source criticism and information evaluation
Occupation
Warehouse Worker
Duration
45–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Write a clear workplace message

Participants practise distinguishing observations from assumptions and write a short, accurate message to the shift supervisor.

WritingReadingOral communicationCritical thinking
Occupation
Production Worker
Duration
45–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Numbers in everyday work

Participants read prices, calculate discounts, check a receipt and explain how they found the answers.

NumeracyReadingDigital skillsCritical thinking
Occupation
Retail Store Assistant
Duration
50–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Understand and relay messages

An oral communication activity in which participants listen to a message, ask clarifying questions and relay the content to a partner.

Oral communicationReadingCritical thinking
Occupation
Cleaner
Duration
45–55 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Understand and complete a digital form

Participants interpret a workplace message, complete a simulated digital form, identify conflicting information and review their entries.

Digital skillsReadingWritingCritical thinking
Occupation
Construction worker
Duration
45–60 minutes
Level
Approximately level 2
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
Exercise

Teaching activities

Can we trust the information?

Participants compare three fictional messages, distinguish claims from documentation and write a neutral, responsible message.

Critical thinkingReadingWritingDigital skills
#Source criticism and information evaluation#Media literacy
Occupation
Secretary
Duration
50–60 minutes
Level
Approximately levels 2–3
Language
Worksheet: Norwegian
Pilot draftNO / EN
Open resource
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