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Teaching cases

Fake message at the till

A customer shows a “payment confirmation” on a phone, while an SMS says the terminal must be updated via a link.

Critical thinkingDigital skillsOral communicationReading

Basic skill

Critical thinking

Learn to evaluate information, ask meaningful questions, consider different perspectives and make informed decisions at work and in everyday life.

Resources

Exercise

Teaching activities

Is the message genuine?

Recognise scams and manipulative messages in service and retail.

Critical thinkingDigital skillsOral communication
#Misinformation and disinformation#Digital judgement
Teaching example from PriosNO / EN
Open resource