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Handling conflicting information

Learners compare two fictional messages about the same task, find the differences and ask for clarification in writing and orally.

Teaching example from Prios · Draft

Critical thinkingReadingWritingOral communication
#Source criticism and information evaluation

Workplace situation

An employee receives two fictional messages about the same task, but they contain different times and descriptions.

Learning objectives

  • Compare information from several sources.
  • Identify conflicting details.
  • Ask relevant follow-up questions.
  • Write a clear request.

Suggested activities

  1. Read the two fictional messages.
  2. Highlight the differences.
  3. Discuss which information needs clarifying.
  4. Write a short email to the person responsible.
  5. Explain orally why clarification is needed.

Reflection questions

  • How should we handle information when two sources say different things?

Related resources

Exercise

Teaching activities

Check the source before sharing

Source criticism online: check sender, date and purpose before using or sharing information.

Digital skillsCritical thinkingReading
#Source criticism and information evaluation#Media literacy
Teaching example from PriosNO / EN
Open resource
Building Caretaker